Type a word or phrase below to search all our FAQ and support info.
Rates & Reservation
Budget Truck offers our customers a fast, four step process for getting rates and making reservations on-line. Budget Truck Rental prices fluctuate on a daily basis depending on demand. These changes in pricing occur in a similar fashion to the airline, hotel, and car rental industries. We encourage our customers to reserve their truck as far in advance as possible to lock in the best rates.
To obtain a rate, check equipment availability and/or reserve on-line now, click here on our Rates and Reservations page to begin.
If you make a reservation on-line, you will receive an email with your reference number and letter verifying your reservation, including location details, rates, and helpful hints for your move. At this time we are unable to modify your reservation on-line after it has been confirmed. If you have any additions or changes please contact the pickup location indicated on your reservation. Please note that it may take up to 24 hours before your reservation is available for modification.
Equipment Not Available Through Budget Truck
Budget Truck Rental focuses on the renting reliable, easy-to-drive trucks and providing practical moving accessories, such as car carriers, tow dollies, hand trucks and furniture pads. We also work with several partners, offering moving related supplies and moving services, to help you make the better move.
Moving Trucks Many companies can rent you a truck. But few companies can match the combined quality, reliability and service of Budget Truck Rental.Local and one-way rentals
Whether for a family move, or for businesses looking to fill out their existing fleet, take a look at our fleet profiles. Chances are, we've got the truck to meet your needs.
Moving Accessories Whether you choose our furniture pads, a hand truck or one of Budget Truck Rental's valuable towing options, you can be assured your household goods or car is moved safely and efficiency.
Where2 GPS Navigation Don't get lost and lose valuable time. Our Garmin GPS units have truck only routes that will direct you only on roads where trucks are legal. Our units offer turn by turn spoken directions plus Bluetooth hand free calling and thousands of points of interest, including gas, restaurants, and hotels.
If you do not have a debit or credit card, you are more than welcome to make a reservation with cash or check, however to use thse forms of payment the reservation must be made a one of our neighborhood locations in person. To find a location, please click on location finder. You can set up your reservation with a credit card on-line and still pay by cash at the time of rental. To do so now, please click on rates and reservations.
When you use your debit card to confirm the reservation the deposit amount required will be processed as a hold. This hold can/will affect your available balance. Budget Truck does not assume responsibility for non-sufficient charges due to the deposit hold or any fees associated with the rental
For One-Way rentals you pay for your rental when you pick it up the equipment and any additonal charges are calculated upon return. Local rentals are paid for when you return your equipment.
When you arrive at the location to pick up your truck, you must provide a refundable deposit. Your deposit will be refunded if you return the truck in good condition and meet all the terms of your rental agreement. Please note: If the location does not have the appropriate cash on hand, they will mail you a check for the deposit amount. Otherwise all deposit refunds will be made in the same manner with which you made the deposit (cash for cash/check, credit for credit, etc.).
Budget requires a refundable deposit for all one-way rentals and local rentals. The deposit varies by length of rental and area of country.
The location will charge the deposit to your credit card at the time of pick up. Your deposit will be refunded if you return the truck in good condition and meet all the terms of your rental agreement. Typically it takes 3-5 business days to process and post to the account, you may check your next statement for the credit.
We no longer accept Sears Credit Cards for payment, but are more than happy to accept MasterCard, Visa, Discover & American Express for credit card payments. When payment is made by credit card, the cardholder must be present at the time of the charge; otherwise we cannot charge the credit card. If the cardholder is unable to be present at the time of the charge, please make other payment arrangements prior to your rental.
Taxes, Fees and Surchages
You are required to pay tax for truck rental, as well as any local fees and surcharges set by the county or state. In order to find out the exact tax, fees or surcharges, please contact your pickup location directly. To find a location, please click on location finder.
Change On-line Reservation
To modify your on-line reservation or update any information we have for you in our system, please contact your pick up location or call 1-800-462-8343. A Budget Truck Rental Customer Service Agent will be happy to help you with your rental needs. Please note that some modifications to your rental information may subject your rental to rate changes.
Canceling a Reservation
Car and Truck are seperate divisions of Budget. The Truck division specializes and focuses on moving truck and moving equipment rental, while the Car division specializes and focuses on car rentals, but does offer SUV's, passenger vans, and a limited number of pick-up trucks.
The truck division has 10 foot, 15 foot and 24 foot moving trucks and a limited number of cargo vans. Subject to availability these can all be used for local (pick up and return same location) and one-way rentals (pick up and return different locations), except cargo vans, which are only available for local use. Budget Truck does not rent pickup trucks. In order to make a truck reservation, please click to our rates and reservation section.
Additional Days & Miles for One-Way Rentals
We work very hard to ensure we include more than enough days and miles on our one-way rentals for our customers to safely complete their move. We use mapping software to calculate distance and tend to be conservative, already adding in additional miles in case a customer takes a less direct route.
However, if you feel you will more additional days and/or miles to complete your one-way move, you may purchase them when you pick-up the truck for a rate of $70.00 per day and $0.70 per mile. These additional days and miles are non-refundable, so please purchase wisely. If you do not purchase additional days and/or miles in advance, they are added to your rental upon return of the equipment at a rate of $85.00 per day and $0.85 per mile.
Mileage charges for local moves vary depending on your rental location.
Additional Days & Miles for Local Rentals
A customer on a local rental is only charged for the miles and days used as specific in the contract since the rates are on a per day/per mile basis.
Regardless of your driving abilities, you may face hazards on the road that are out of your control. Including, traffic and road conditions, weather and other drivers. And no matter how careful you are, accidents can still happen. Without Budget Truck Rental Protection Plans, you are resopnsible for any damage or theft of the equipment up to its full value (as much as $40,000 or more), whether or not you are at fault.
We encourage you to check with your own insurance carrier on your insurance plan to see if the rental truck is covered under your policy.
Click here for more information on Protection Plans.
Product & Rate Pricing
View available trucks
A reservation only guarantees the rate once confirmed with a credit card deposit, and shows a customer's preferences for a pick-up location, drop-off location, time of rental, date of rental and equipment type.
The pick-up location, drop-off location, time of rental and date of rental selected in a reservation is a preference only and, if a preference selected is not available, Budget Truck Rental ("BTR") reserves the right to offer a customer alternatives.
All equipment selected in a reservation is subject to availability at time of pickup. If the equipment requested is not available, BTR reserves the right to substitute equipment at no additional charge to the customer.
Rates reserved online do not include applicable taxes, fees, surcharges, additional accessories, protection plans purchased at time of rental, the required refundable deposit, moving supplies or other applicable charges. Charges will be provided at time of pickup.
If a customer needs to cancel or modify a reservation in any way, he/she must contact BTR at least 48 hours before the pick-up date and time listed on the Thank You page and in the confirmation email. A customer must contact either the BTR pick-up location provided on the Thank You page and in the confirmation email or call 1-800-462-8343. Failure to notify BTR in this time frame may result in a $50 Cancellation Fee being charged to the customer's credit/debit card. With a request to modify the pick-up location, drop-off location, time of rental, date of rental and/or type of equipment, the reservation rate may be subject to change.
A customer will be charged a $50 No Show Fee that fails to result in an open rental agreement within 24 hours after the proposed pick up time.
In the online reservation system, Budget provides one-way customers with ample time to complete their move safely. Trip duration estimates for one-way rentals are estimates only. Mileage and trip duration may vary from Budget estimates. Budget will allow customers to purchase additional days or miles by directly contacting the Budget Truck Rental pick up location shown on the Thank You page. During regular business hours and prior to pick up, a customer can add days at the rate of $70 per day and miles at the rate of $0.70 per mile. If a customer reserves additional days and/or miles at the time of pick up or after pick up, $85 per day will be charged for additional days and $0.85 per mile for additional miles. Additional days and miles paid in advance are non-refundable including those purchased but not used.
For local rentals, customers will be charged for the actual miles and days he/she uses the equipment.
Any online discount may not be combined with any other discounted rate, promotion or offer.
For one-way rentals, the average deposit amount is $150. For local rentals, average deposit amount is the greater of $150 or 1.5 times your total estimated rental charges, but may be higher in certain metropolitan areas.
If a customer chooses to pay for a rental with a credit card or debit card, the cardholder must be present with his/her credit/debit card at the time of rental.
At the time of rental, Budget will require two forms of current, valid identification from the individual signing the rental contract. Acceptable forms of identification include: a valid U.S. issued Driver's License, State Issued Identification, Passport, Social Security Card, Vehicle Registrations, Phone Bill and/or Military ID, place of business photo ID, major credit card and paycheck or pay stub. Budget will also require a valid U.S. issued Driver's License from all drivers of rental equipment.
All towing equipment is recommended based on the towing manufacturer's guidelines and the specific vehicle information the customer provided. Different vehicles may require different towing equipment. Some vehicles may not be suitable for towing and should not be attempted if they exceed the towing manufacturer's guidelines. Budget is not responsible or liable for damages incurred while towing equipment is in use, and does not guarantee or warrant that such equipment is fit for the particular use. Budget Truck will attached the towing equipment to the rental truck at the time of pick up, but cannot drive the tow vehicle onto the towing equipment. This will be the customer's responsibility. Budget Truck will provide an instruction sheet explaining the proper way to drive a vehicle onto our towing equipment.
Local rentals returned late are subject to the following fees: