FAQ | Budget Truck Rental

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After I filed my claim, I discovered that I will be charged a Loss of Use and an Administrative Fee. Why?

Loss of Use - As a renter, you are contractually liable for the loss of the specific vehicle you rented, per the terms and conditions of the rental contract. When our vehicle is unavailable to be rented, we are entitled to be compensated for that loss.

Administrative Fee - Budget Truck is not an insurance company. We are self-insured, and the expense of processing our claims is passed on only to the responsible parties involved. We are legally entitled to have the vehicle returned to pre-accident condition, which includes any expenses related to administering a claim.

Viewed: 6730 times  Created on: 7/22/2014  Modified on: 1/20/2021