Hand Truck Rental | Budget Truck Rental


PlatePass® is an automated toll payment solution that enables Budget Truck Rental customers to use toll gated lanes, cashless toll collection lanes, or all-electronic toll roads and bridges. Tolls are assessed when the radio frequency signal collects information from the PlatePass® transponder mounted to the windshield of the truck. The vehicle’s license plate is electronically registered in video tolling regions of the country.

Customers automatically opt in when traveling through cashless toll collection lanes or on all-electronic toll roads and bridges. For Consumer renters the PlatePass® service is up to $13 as convenience fee per usage day plus the maximum toll amount charged by the tolling authority. For a Business renter the cost for this service which is up to $5.99 as a convenience fee per rental day plus the maximum toll amount charged by the tolling authority.  All toll and fee charges will be assessed by PlatePass® (post rental) to the credit card/account associated with the rental agreement.

Video-Plate-Based Electronic Tolling
If you do not pay cash for tolls at an issuer-designated toll payment station, or if the roadway does not accept cash payment, once you pass through an in-network electronic toll, a photo will be taken of the license plate and you automatically opt into the PlatePass® toll service.

Transponder-Based Tolling
If the truck is equipped with an electronic toll collection device (transponder) operable with the toll road you are traveling and you wish to use the PlatePass® toll service, slide open the transponder box located on the windshield and drive through a designated transponder-based lane. If a transponder box is present and you do not wish to use the toll service, do not open the transponder box.

Fines, Expenses, Costs, Convenience Fees, and Administrative Fees
You are responsible for payment of all tolls incurred during the rental period.  Budget Truck offers an optional service through our partner PlatePass that allows customers to use electronic toll lanes on highways, bridges, tunnels and other tolled passages.  All Budget Trucks license plates are provided to PlatePass as our third party provider to electronically process tolls.  Unless you directly pay the toll yourself as described below (see “Opting Out of e-Toll”), you will automatically opt-into the PlatePass service and pay the fees described herein the costs of which are included on the rental document you sign.  If you use the PlatePass service at any time during your rental, you agree to pay a convenience fee for each day on which you incur a toll which will have a maximum amount per rental period (not to exceed 30 days). In addition, you will pay all tolls incurred at the maximum prevailing non-discounted or cash rates posted by the toll authority.  Opting Out of the PlatePass service:  You may avoid the PlatePass fees on any day during the term of the rental if you (i) pay cash for all tolls, (ii) use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, (iii) pay the toll authority directly through any available online or other service according to the toll authority’s rules and requirements; or (iv) avoid electronic toll roads or passages.  Toll Administrator:  If you use the PlatePass service, PlatePass third party toll program administrator (the "Toll Administrator") contracted by Budget Truck will process payment of each electronic toll that you incur during the term of the rental and charge your credit/debit card for the amount of tolls and convenience fees set forth above.  Regardless of the service you choose, you agree that, in connection with e-Toll, we may share your personal information, (including your address, credit card/debit information, and other rental information) with the Toll Administrator. You also authorize the Toll Administrator and Budget Truck to charge your credit/debit card for all e-Toll fees described above based on the option that you select. You agree that the Toll Administrator may contact you directly regarding the e-Toll fees. The e-Toll fees may take 4-8 weeks after the rental concludes to be billed to your credit card/debit card on file. You agree to indemnify and hold us, the Toll Administrator, and any other agent we authorize harmless for any fines, charges or administrative fees incurred for any toll violations for which you may be liable. e-Toll does not cover airport parking. Customers must use a personal transponder or another approved payment method to pay for parking.

Toll violations will result in an administrative fee not to exceed $50 per toll issuer.


You authorize us to release the rental and credit/debit card information regarding your rental to ATS Processing Services, LLC and affiliates (ATS) as our agent for the purpose of processing and billing you for tolls and toll violations incurred by you or assessed against us or the vehicle during your rental. You authorize ATS as our agent to bill the credit/debit card you used to rent the vehicle or you will be invoiced in the absence of a card on file. You authorize ATS to contact you directly regarding any tolls, toll violations, tickets, citations, fines and penalties incurred by you or assessed against us or to our vehicle while the vehicle was rented to you. In the event we use a third party collection and/or administrative agent, you agree to pay all costs and collection fees including, but not limited to, administrative and legal costs to such agent upon demand without protest. You agree to indemnify and hold us and ATS harmless for any tolls, tickets, citations, fines, penalties and administrative fees.

For additional information visit: https://budgettruck.platepass.com or call 1-844-224-9505.

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